Privacy Policy

Last updated: 14 May 2026

1. Data Controller

We are Undiluted Southern Africa (Pty) Ltd (Registration No: 2022/481977/07), having our official operational office at 11 Loop Street, Cape Town CBD, 8000, South Africa. In terms of the Protection of Personal Information Act, No 4 of 2013 ("POPIA"), we operate as the responsible entity overseeing your records.

2. Scope of Policy

This policy details how we process user data input through our contact channels, subscription flows, and digital trackers while you browse index, article, and contact sections.

3. The Data We Collect

We gather specified records including: (a) name, email, and phone coordinates sent directly via forms; (b) internet navigation markers (IP addresses, cookie categories, session durations, browser types); and (c) parameters forwarded through digital analytics services.

4. Processing Objectives and Legal Bases

Our processing foundations under POPIA Section 11 are integrated within this matrix:

Processing Objective	Records Category	POPIA Foundation
Providing newsletter subscription feeds	Email coordinate	Explicit user subscription consent
Fulfilling direct informational requests	Name, Phone, Email, Text	Establishment of preparatory agreements
Optimizing network security and site metrics	Technical IP values, metadata	Legitimate operational interest

5. Analytics & Google Consent Mode v2

We use cookie options managed by Google Consent Mode. Until you choose to allow trackers using our cookie panel, non-essential cookies are held in state "denied". We do not monetize or trade private user registers.

6. International Data Transfers

We may securely store personal records on systems verified outside South Africa, using strict technical measures to match cross-border directives.

7. Your POPIA Protections

You maintain the right to review, update, or request the deletion of your records. For grievances, you are entitled to approach the Information Regulator of South Africa (JD House, 27 Stiemens Street, Braamfontein, Johannesburg, email: [email protected]).

8. Protection of Minors

Our platform is not designed for children under 18 years. We do not willingly aggregate records of minors.